4043 South Eastern Avenue, Las Vegas, NV 89119 . USA
Customer Service: 844-464-4272
Standards: 844-216-7036
If you have questions regarding examination, scores or retesting, technician certification renewal, Certified Firm renewal, continuing education credit hours, and more, please make a selection from the department emails below.
Please note: The IICRC does not have a technical support department and cannot answer technical questions or recommend specific courses. Such inquires are most appropriately addressed by competent professionals who work in the field. You can locate a professional by using the IICRC Global Locator.
We’re here to help. Below is a list of departments for all your IICRC needs:
Our LiveChat hours are 7 a.m. – 3:30 p.m. PDT
Our Standards LiveChat hours are 7 a.m. – 3:30 p.m. PDT
Phone: +44 (800) 0487233
Email: europe@iicrcnet.org
Phone: +61 (2) 90531075
Email: asiapacific@iicrcnet.org
Japan Carpet Cleaners Academy
202-117 Akebomo-Cho
Komaki, Aichi 485-0047, Japan
Phone: 056-871-0701
Email: ando@japan-carpet.com
If you have questions about the IICRC website, including navigation, links, or to report a possible error, please contact Marketing. Marketing@iicrcnet.org.